Support When and How You Need It:
Managed Services for Every Operation
Enhancing your business with new software is the first step to optimizing operations. Maintaining and refining these complex systems throughout their lifespan is the next. Regular monitoring and maintenance improves reliability, security and performance. Having a partner that understands how to support your systems can mean the difference between success and failure of a project.
Red Clay offers multiple ways to keep your critical systems operating optimally. We deliver everything from superior round-the-clock care to hourly access to services that meet your needs.
Choose from a wide range of options to meet your requirements. Whichever you choose, we deliver dependable, informed support precisely when it counts.
Managed Service Options
Premium Plus: Extend the lifespan of your software with 24/7 support, maintenance and more. Get regular updates, programming adjustments and other changes that are outside the expertise of internal resources.
Premium: Empower your team to achieve more with troubleshooting and coding support from the experts. We help your team enhance software system performance and make it best fit your needs. Enjoy daily access to experienced professionals that hold certifications spanning various programming languages and application frameworks.
Monthly Block: Add expertise to your team with dedicated monthly support deployed at your discretion. Our experienced consultants are available on demand to provide the support you need to make an impact at your organization.
Basic: Secure world-class support when internal resources need help. We launch into action to resolve critical issues to get systems going when it matters most.
Accredited. Experienced. Prepared.
In today’s highly-connected and increasingly-automated world, knowing you can count on your software to perform when needed and as expected is critical. The value of your investment depends largely on your ability to operate and maintain these complex systems. We know the industry. We know the products. Trust Red Clay to help.
Our staff maintains multiple certifications to ensure they provide expert service. Not only do we have individually-certified OUAF associates but also company-wide specializations demonstrating our commitment to superior delivery. And we are constantly expanding our offerings to include packaged upgrades, companion systems and new products or platforms.
Company Level Specializations:
- Oracle Gold Partner
- Oracle Utilities Meter Data Management (MDM) Specialization
- Oracle Utility Smart Grid Gateway (SGG) Specialization
- Oracle Utilities Industry Specialization
Individual Consultant Certifications:
- Over 40 MDM Certified
- Over 15 SGG Certified
- Over 80 Oracle Utilities Application Framework (OUAF) accreditations
Red Clay consultants have a diverse set of experiences that enable them to bring value to every endeavor. While at Red Clay Consulting, each consultant supports several complex initiatives spanning various products, systems and use cases. They lead trainings, implementations and advisory projects to develop a broad understanding of software systems and the significant role they play at your company.
Contact us today at 678.445.3770 or firstname.lastname@example.org to learn more about how we can support your Oracle Utilities systems over the long term.