The energy contracts of today are far more complex than in years past. Utilities require solutions that can keep pace with this complexity and trusted experts who know how to make the most of these highly-customizable systems.
Red Clay offers implementation, upgrade, and configuration services for your complex commercial and industrial billing solution, such as Lodestar. We work on customizing your Lodestar solution and complex billing and pricing. Our ‘What-If’ Analysis tool can help improve your customer satisfaction by finding the right program for your companies. We can advise you in areas including rate reform, net metering solutions, business process refinement, vehicle grid integration, and more. Our training and managed services offerings ensure your utility successfully adapts to these systems and maintains optimal performance.
Complex Commercial and Industrial Billing Solutions
“As OUC started this project, we recognized that this implementation would be pioneering unchartered territory for U.S. utilities, but we were confident we had the right team, the right partners, and the right solution for success. We were fortunate to have a partner like Red Clay Consulting as the system integrator for this project. Their professionalism, dedication, and expertise enabled us to achieve quality implementation on time and on budget.”
Orlando Utilities Commission
“We decided to upgrade our billing system to further enhance its reliability. We chose Red Clay for its experience with Lodestar and Oracle Utilities products and with implementing similar projects. We are extremely satisfied with the results of this project.”
Knoxville Utilities Board
“I had people on the project that had a lot of experience working with a lot of different vendors…and I asked them throughout the project, ‘How do you see this going? What’s your overall experience?’ The common message was that they really enjoy working with Red Clay. They felt that Red Clay and the IESO were working as a common team. So from that point of view, how we worked together, how we solved problems, how we delivered the final solution was done very well.”
Senior Manager, Meter Data Management
“Their expertise in organizational change management and being a sounding board throughout our CIS implementation project has been invaluable.”
Customer Care Director
Georgetown Utility Systems
“We chose Red Clay based on its extensive experience and solid guidance, giving us a realistic view about our future state. We want to enhance the services we provide to our residents to continue to exemplify our motto of being ‘A Great Place to Grow.’"
City of Edmond, Oklahoma
“We are committed to employing cutting-edge technologies to best serve our customers. The cloud technology involved in this project is at the forefront of modernizing utility operations. Red Clay’s vast experience in the utilities industry, along with the parallels between how Red Clay and EPSA operate, made them a natural choice for us.”
EPSA, a CELSIA Company
“We could not have completed our AMI integration project without our favorite partner, Red Clay Consulting. The Red Clay team has been amazing since the beginning!”
Customer Care Director
Seattle City Light