Companies should do what’s right and fair for their people and their clients. Transparency is essential to success. Good ideas can come from anyone. Hard work deserves to be rewarded. That’s what Red Clay believes. Get to know the leaders who turn these ideas into actions.
As the Managing Director of Professional Services, Jill Greene possesses extensive experience with MDM implementations and the Oracle Utilities Application Framework. Her current role includes leading project teams in requirements gathering and analysis of data, process definition, issues tracking, quality assurance and training on software implementations. Additionally she oversees client communications, escalations and efforts towards standardization and streamlining of processes—all to ensure projects are run smoothly and efficiently, resulting in higher customer satisfaction for Red Clay customers. Greene has over 16 years of software implementation experience fulfilling roles of Business Analyst, Project Manager, and Project Director. Greene was recruited to Red Clay in May 2011 based on her broad experience managing MDM implementations at Aclara Software, as well as her prior success at AOL Time Warner and Verizon (formerly UUNet). She earned a Bachelor’s of Science degree in Business Management from the University of Phoenix in Reston, Va.
As the Managing Director of Business Development, Karan Singh is responsible for assisting Red Clay’s customers align their business needs with the right Oracle Utilities solution. Singh has assisted many utility and energy organizations define their Smart Grid and MDM product strategy. Throughout the past 15 years, Singh has garnered valuable implementation experience across the entire stack of Oracle utility software solutions. “Much like our customers, we face a choice to partner with the right technology vendor,” he says. “Our decision to invest in Oracle’s vision for the modern utility customer is reinforced in each customer engagement we have.”
Prior to joining Red Clay, Singh’s roles included project manager, solution architect and subject matter expert in the energy industry for clients in the U.S., U.K., Canada, Belgium and France. He earned his BA in Economics at the University of Essex. Singh also holds an MBA from the University of Southern California, an MS in Information Systems from George Washington University, and a Diploma in Quantitative Development Economics from Warwick University.
Michael Cocroft oversees all technical aspects of client engagements at Red Clay. In his role as Managing Partner, Cocroft directs all internal IT efforts as well as purchasing and internal contracts review. Since founding Red Clay with Paul Marnell in 2001, he has led numerous first-to-market implementations utilizing Oracle Utilities Applications Framework (OUAF) and LODESTAR software. According to Cocroft, “Considering the depth of our experience with Oracle & LODESTAR utilities solutions, there are few MDM challenges that utilities face that we have yet to encounter and solve for—our bench strength in the industry is unmatched. With our recent focus on expanding Red Clay’s services to cover the entire stack of Oracle Solutions, we are serving utilities’ technology needs better than ever before.”
Cocroft has served in varied technical roles throughout his 16-year career consulting for education, healthcare, manufacturing, utilities and services. He earned a BFA in Broadcasting from Savannah College of Art and Design.
As a Managing Partner of Red Clay Consulting, Paul Marnell is responsible for technology partnerships, directing sales and marketing and management of strategic accounts. As a leader of a consulting firm that specializes almost entirely in Oracle software solutions, Marnell has helped many utilities build the technical foundation needed to realize returns on AMI and gain insight to drive deeper relationships with customers. Marnell comments, “Oracle is uniquely positioned in the market to enable long-term planning for utilities of all sizes as they implement new business processes for Smart Grid adoption. To help utilities weave Oracle’s best-of-breed solutions into their environments, Red Clay jumped out early to define best practices for implementing meter-to-cash, metering communications, smart-asset management, advanced analytics and common integration approaches.”
Marnell holds a Bachelor of Science in Management from Kettering University. Before founding Red Clay Consulting in 2001, Marnell worked with IBM, General Motors, UPS, PolyOne and Clarkston Consulting.
Susanne Wagner has been an integral part of the leadership team at Red Clay Consulting since August 2008. In her role as Managing Director, Operations, she leads many areas of the business including recruiting, performance management, coaching, compensation, learning and professional development, as well as organizational development and operational efficiency. The corporate culture at Red Clay is greatly influenced by her dedication to keeping the workplace a fun, creative environment where employees can thrive and grow in their careers.
Wagner believes the culture at Red Clay has played a key role in the company’s year-over-year growth. “New employees at Red Clay are quick to comment that the corporate culture here is refreshing and unique,” states Wagner. “We do what’s right and fair for our people, our clients and our company in a fun, non-bureaucratic environment. No politics – just hard work alongside smart people who believe that great things can be achieved through teamwork.”
Her extensive background in recruiting and human resources includes work in the hospitality and entertainment industries. She holds a Bachelor of Science degree from the University of Tennessee in Knoxville.
Technical Leadership Team
As the Director of Professional Services, Leeanna Gonzalez delivers technical leadership across the consulting division. In this role she leads scoping, sizing, and estimating efforts as well as provides guidance on project standards, procedures and policies by evaluating project outcomes, identifying risks and anticipating client needs. With her strong technical knowledge and abilities, she is an expert in delivering solutions that meet industry, technology and integration best practices. Since joining Red Clay in 2006, Gonzalez has excelled on multiple MDM implementations by serving in lead roles that include Technical Architect, Solution Architect and Delivery Manager. Gonzalez also heads up the internal training program and leads the professional development planning within Red Clay’s Professional Services group.
“Red Clay’s mission is to be the Industry Leader in implementing Oracle Utility Solutions. We foster a collaborative atmosphere where each consultant is constantly being exposed to new industry business processes, obstacles and solutions. We seek out opportunities for each consultant to be exposed to new challenges within the Utilities industry and Oracle technology stack.”
Her extensive background in Software Development spans several industries including Insurance, Customer Relationship Management and Utilities. Gonzalez is a graduate of Cleveland State University where she earned a Bachelor of Business Administration degree in Information Systems Technology. She holds multiple Oracle and Microsoft certifications and often speaks as an MDM subject matter expert at Oracle Conferences.