Customer information and meter data management system will support superior service, resource conservation and process automation
ATLANTA, GA – April 2, 2020 – Red Clay Consulting (RCC), an implementer and system integrator that helps utilities modernize through technology solutions, and a Gold level member of Oracle PartnerNetwork (OPN), announced that Las Vegas Valley Water District (LVVWD) has chosen RCC to lead the upgrade to Oracle Utilities Customer to Meter. LVVWD is a not-for-profit utility that provides reliable, high-quality water service to 1.5 million people within the Las Vegas metropolitan area and surrounding areas.
LVVWD’s upgrade to the latest Oracle Utilities Customer to Meter will equip it with an industry-leading customer information system (CIS) and meter data management system (MDMS) in one complete solution. As such, it will be able to simplify the meter-to-cash-to-customer process, link customer and meter data seamlessly, and reduce platform costs. As the system integrator, RCC is responsible for ensuring LVVWD maximizes the use of Oracle Utilities Customer to Meter to meet its organizational goals of delivering superior service and customer data insights, resource conservation and efficiency, as well as improved process automation.
“We continually work to implement innovative ways to enhance our customer service capabilities and expand the service provided to our customer base,” said Alisa Mann, LVVWD director of customer care and field services. “Customer-to-Meter integration allows us take a leap forward in providing greater services to our customers.”
“Oracle Utilities Customer to Meter will help LVVWD harvest the value of their AMI investment and enhance the customer experience,” said Paul Marnell, CEO at Red Clay Consulting. “We’re proud to support LVVWD’s initiatives to leverage an industry-leading technology on their journey to becoming more nimble and digital.”
“The relationship between utilities and customers is transforming from a one-way, billable account into a true partnership,” said Creighton Oyler, vice president, Strategy/Alliances and Channels, Oracle Utilities. “By leveraging Oracle Utilities Customer to Meter, utilities such as LVVWD, can modernize to enhance their customer relationships, drive greater business value and meet the demands of the new, customer-centric utility economy.”
About Red Clay Consulting
As utilities navigate digital transformation, they require expert partners committed to their success. Red Clay Consulting leads utility modernization with innovative technology solutions backed by deep consulting expertise and a zero-fail reputation. Red Clay is a Gold level Oracle partner and systems integrator with a sole focus on preparing utilities for a more digitized tomorrow. For more information, visit https://redclay.com/.
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Red Clay Consulting, Inc.