Written by Michael Cocroft, Managing Partner and CSO for Red Clay Over the last two decades, utilities have been pressed to modernize information technology (IT) at a growing pace. Circa 2000, when Red Clay started our journey, many utilities opted for a tangible approach to managing systems. Mainframe, networks and PCs were the preferred solution […]
SDG&E USES CENTRALIZED CALCULATION ENGINE TO OFFER CUSTOMERS MORE OPTIONS Consumers expect more value from utilities in the way of lower bills and more flexible options. These requests may seem simple, but they often involve complex changes at utilities. Delivery usually requires the complete reconfiguration or replacement of multifaceted systems to enhance the way utilities […]
The intricate technology framework that must be mastered to successfully implement new utility Meter Data Management (MDM) and Operational Device Management (ODM) systems—simultaneously—is no small undertaking. Approaching this in the context of a five-year technology roadmap that involves replacing nearly every major IT system, including the customer information system (CIS)— on a condensed timeline—makes this […]
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