by Ragan Davis | Nov 17, 2017 | RED Talks
When events such as extremely high system demand or low system capacity occur, demand response can help protect all of us from power outages. The latest RED Talk from Red Clay Consulting addresses the basic concepts of demand response and how participation affects...
by Ragan Davis | Aug 25, 2017 | RED Talks
The time of use (TOU) pricing model is based on the concept of charging customers for a commodity based on the precise hour, day, and month that it is used. This RED Talk addresses why the time of use pricing model is valuable to both utilities and customers, as well...
by Ragan Davis | Jul 20, 2017 | RED Talks
The concept of adding money to a bank account and spending it later is certainly familiar to most, but the average consumer may not know this approach is now being implemented within the utility industry. Because of the benefits to both the consumer and the utility,...
by Ragan Davis | Jun 23, 2017 | RED Talks
Meter-to-cash is a straightforward process. As a utility, you have a meter and a customer information system, which are used to determine usage and send the customer a bill. As consumers, we all pay our utility bills for the services we receive; however, bill...