Navigate your path to the Cloud with Red Clay

Red Clay is the most trusted and experienced Oracle partner and can help you navigate your path to the Cloud.

Does your utility see the value of migrating to the cloud, but you need a path to get there? Red Clay developed and successfully implemented PathwayOne to help utilities determine the actions, steps, and resources required to take initiatives from vision to reality. We are the most experienced partner with Customer Cloud Service (CCS), C2M on Oracle Cloud Infrastructure, and Cloud CX implementations.

Red Clay’s PathwayOne methodology is a strategic approach that utilizes a sequence of phased activities designed to achieve a comprehensive set of end-state solution recommendations influenced by all aspects of your utility’s current business, organizational and technical infrastructures/investments, and desired future objectives. PathwayOne defines why action is needed, what needs to be done, how to do it, and when.

Request the full 1-pager here to learn more about how The Red Clay PathwayOne methodology enables you to make the right decision about when and how to begin your Cloud journey. PathwayOne enables utilities to deliver best in class digital experience to customers and businesses.

PathwayOne from Red Clay will help you plan your path to the Cloud

 

/by

Deliver Best in Class Digital Experience with Red Clay

Delivering a comprehensive digital experience for your customer – seamlessly within your website, under your brand

Red Clay’s PortalOne platform is a hosted solution for utilities to deliver best in class digital experience to consumers and businesses. Our platform seamlessly connects to a complex array of utility systems, providing consumers with a secure, easy-to-access interface. PortalOne is the engine behind the digital customer experience for millions of electric, water and gas customers at over 100 utilities. PortalOne gives the utility the ability to keep critical data secure while allowing residential and business users the self-service features, information and immediate response they expect. All in a simple, intuitive interface delivered on the devices they use every day.

Download the full 1-pager here to learn more about how PortalOne enables utilities to deliver best in class digital experience to customers and businesses.

 

/by

Red Clay is Leading Utility Transformations

Utilities are navigating more demands from customers and regulators than ever before. The demands for visibility into billing, balancing load, and being responsive to customers not to mention low rates and uninterrupted service – are reflections of our “always-on” culture and will only get louder. There is no single answer. The fundamental model of the utility industry must and is changing.

Download the full 1-Pager here to learn more about how Red Clay is Leading Utility Transformations 

/by

Robotic Process Automation: If You Can Teach It, You Can Automate It

Robotic Process Automation (RPA) is used to automate repetitive, manual, time-consuming, rule-based tasks, or to establish a fully automated end-to-end process with the aid of a “software robot”. RPA bots easily adapt to any interface or workflow, without having to change business systems, applications, or existing processes.

Download the full 1-Pager here to learn more about how RPA is impacting the utility industry 

/by

Elevate your Customer Experience with Red Clay

Develop stronger customer relationships by placing award-winning CX at the heart of your brand

The utility of the future is putting customers at the center of their strategies. The industry has embraced technology to improve overall customer experience, focus on new lines of business, and expand their partnerships. By investing in Oracle CX, utilities are increasing customer satisfaction, expanding product and service offerings, lowering supporting costs, and ultimately growing their customer base.

Download the full 1-pager here to learn more about the power of Oracle CX.

 

/by