Improving meter-to-cash processes is commonly used for justifying the investment in smart meters and meter data management (MDM) platforms at utilities. Because meter-to-cash (M2C) isAmerican Electric Power easy to remember, tied to a critical outcome via revenue, and well-suited for an acronym, this term has become a frequent catchphrase in the utility industry. In practice, streamlining the collection, verification, analysis, and application of meter data reaches beyond bills and into every aspect of utility operations. Energy giant American Electric Power (AEP) proved M2C’s pervasiveness with their recent revamp of four AEP operating companies’ meter data infrastructure. AEP serves more than 5 million Americans across 11 states and a 40,000-mile transmission network. Each day, they manage millions of data records tied to usage, billing, asset health and outage response. Nearly half of AEP’s holdings, represented by four companies, operated on legacy systems that required intrusive reconciliation processes to validate data quality for billing as well as daily market settlement. Efficiency and precision are critical at any company but are especially important in our industry as more data pervades energy systems. In this age of increasing data and interconnectivity, AEP enhanced their M2C operations by upgrading the software that controls it all: the meter data management system.

THE SOLUTION

Each company undergoing the upgrade previously used Lodestar 1.6, a legacy meter data management solution operated by Oracle. Though functionally dynamic and highly- customizable in many respects, Lodestar lacked critical features inherent in newer systems like Oracle Utilities Meter Data Management. One of the primary needs was ensuring data quality when balancing daily consumption data for customers in preparation for market settlement and reconciliation. In addition, Lodestar calculations did not include critical elements, such as the ability to balance scalar and interval consumption on a daily basis and further display and estimate customer usage based on customer type and tariff. To meet consumers’ demands, AEP mandated that their revamped system draw on various streams of information to fill gaps and increase accuracy. Red Clay, AEP’s software integrator for this endeavor, deployed data migration tools to enhance the out-of-the-box functionality of Oracle Utilities Meter Data Management to achieve this goal. These tools leverage preconfigured transfer processes, data files, and tests to enhance system operations. Red Clay successfully converted data from AEP’s legacy MDM Lodestar 1.6 to Oracle Utilities Meter Data Management 2.1 to broaden the scope of determinants used to generate estimations.

This change led to the creation of a daily market settlement engine that drives more accurate data reconciliation each day for two of AEP’s Texas holdings. To date, these settlements have led to AEP’s highest data quality ever sent to the ERCOT settlement market. Beyond improving system accuracy and automation, AEP sought to leverage the power and value of a single system across multiple companies. Implementing a single system required balancing the compliance and performance measures of each individual entity to ensure continuous service and a smooth transition. To accomplish this, Red Clay worked closely with teams from each operating company to understand their operation, priorities, and overarching goals. Discussions resulted in the development of a master processing schedule to optimize system batch processing and operations. Oracle Utilities Meter Data Management 2.1 yielded higher quality data and more precise calculations, all while meeting or exceeding data processing service level agreement standards for each organization.

Beyond the improvement in data quality, this implementation offered AEP a consolidated and scalable enterprise platform to service existing and future AMI deployments, as well as enhanced outage management to prevent customer-facing issues.

ABOUT AEP

American Electric Power is one of the largest electric utilities in the United States, delivering electricity and custom energy solutions to nearly 5.4 million customers in 11 states. AEP owns the nation’s largest electricity transmission system, a more than 40,000-mile network that includes more 765-kilovolt extra-high voltage transmission lines than all other U.S. transmission systems combined. AEP also operates 224,000 miles of distribution lines. AEP ranks among the nation’s largest generators of electricity, owning approximately 31,000 megawatts of generating capacity in the U.S. AEP also supplies 3,200 megawatts of renewable energy to customers. AEP’s utility units operate as AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana, and eastern Texas). AEP’s headquarters are in Columbus, Ohio.

By the Numbers

  • 18.5 million records converted
  • 1.5 million meters migrated to Oracle Utilities Meter Data Management
  • 2 time zones
  • 4 operating companies impacted which comprised nearly 1.9 million meters including:
    • 1.2m in Texas
    • 550k in Oklahoma
    • 130k in Ohio
    • 10k in Indiana and Michigan

ABOUT RED CLAY

Focused solely on the utility industry Red Clay advises, delivers, and manages technical and business solutions based on their clients’ unique needs. Red Clay works hand in hand with Oracle to offer our clients the industry’s most comprehensive and flexible software platform. Red Clay’s strong partnership with Oracle Utilities provides our clients with innovative and proven solutions. For more information, visit https://redclay.com/.

Welcoming Saurabh Parashar and Zach Robinson as Directors of Business Development

ATLANTA, GA – January 28, 2021 – Red Clay Consulting, a solutions implementer that helps utilities modernize through technology solutions and a Gold level member of Oracle Partner Network, announces the additions of Saurabh Parashar and Zach Robinson as directors of their expanding business development team.

Saurabh Parashar brings more than 20 years of experience spanning across business development, customer experience management, and IT operations. Saurabh has sold, transitioned, and led operations for Fortune 500 and FTSE 50 companies. Prior to joining Red Clay, Saurabh was with HCL, where he led the effort to expand the company’s presence in the energy and utilities domain. He was responsible for business development strategy, go-to-market, revenue acquisition, penetration, and retention for major enterprise accounts.

Zach Robinson, a former U.S. Naval Officer, joins Red Clay having numerous years of experience in business development roles with Siemens, ranging from account representative to sales manager. Most recently, Zach was a member of Oracle Utilities, where he covered new and existing utility accounts throughout Florida and the Caribbean, primarily focused on customer information systems (CIS), and meter data management (MDM) product offerings.

“As Red Clay pursues our ambitious growth strategy, we remain committed to ensuring our clients conclude each project ready to maximize their solution investment and continue evolving into more innovative utilities,” said Lynne Powers, executive director at Red Clay Consulting. “Zach and Saurabh’s depth of industry experience and skills will be invaluable to our team as we continue to expand our footprint, and lead customers through utility transformations.”

About Red Clay Consulting

As utilities navigate new expectations and demands, they require expert partners committed to their success. Focused solely on the utility industry and Oracle Utilities Solutions, Red Clay advises, delivers, and manages technical and business solutions for Customer to Meter processes. Red Clay enables innovation that transforms how utilities work and their customer’s experiences. For more information, visit https://redclay.com/.

Media Contact
Brian Lassiter
Red Clay Consulting, Inc.
www.redclay.com
brian.lassiter@redclay.com

ATLANTA, GA – June 3, 2020 – Red Clay Consulting, a solutions implementer that helps utilities modernize through technology solutions and a Gold level member of Oracle Partner Network, announced the hires of Trevor Martin as the director of client services, and Izzet Cervera as director of advisory services.

Martin, a utility industry veteran with over 30 years of experience, is assuming responsibilities to lead client relationship management and program management. Most recently, Trevor served as the engagement executive and client partner for Bridge Energy Group, where he managed key accounts in the utility transmission and distribution sector. Trevor’s experience also includes roles as a senior manager at IBM and Infosys and SVP at LODESTAR Corporation, where he played a key role in expanding their utility software products and services.

Izzet Cervera joins the delivery team as the director of advisory services. Izzet has over fifteen years of experience in the implementation of CIS solutions across the globe. She joins us from Oracle where she was the delivery director for the customer solution practice for the EMEA region. At Red Clay, Izzet will advise key CIS customers through transformational programs while bringing innovation to the overall delivery model.

“We are so excited to bring both Trevor and Izzet on board at Red Clay” said Lynne Powers, Executive Director at Red Clay Consulting. “Trevor brings years of industry leadership experience which will continue to expand Red Clay’s position in utility transformation projects. Izzet’s deep solution knowledge and vast, global customer experiences will help strengthen our position as a top Oracle Utilities implementer.”

About Red Clay Consulting

As utilities navigate new expectations and demands, they require expert partners committed to their success. Red Clay Consulting is a Gold level Oracle partner and solutions implementer that leads clients through utility transformation, leveraging Oracle Cloud Utilities Solutions and backed by a zero-fail reputation. For more information, visit https://redclay.com/.

Media Contact
Brian Lassiter
Red Clay Consulting, Inc.
www.redclay.com
brian.lassiter@redclay.com

Customer information and meter data management system will support superior service, resource conservation and process automation

ATLANTA, GA – April 2, 2020 – Red Clay Consulting (RCC), an implementer and system integrator that helps utilities modernize through technology solutions, and a Gold level member of Oracle PartnerNetwork (OPN), announced that Las Vegas Valley Water District (LVVWD) has chosen RCC to lead the upgrade to Oracle Utilities Customer to Meter. LVVWD is a not-for-profit utility that provides reliable, high-quality water service to 1.5 million people within the Las Vegas metropolitan area and surrounding areas.

LVVWD’s upgrade to the latest Oracle Utilities Customer to Meter will equip it with an industry-leading customer information system (CIS) and meter data management system (MDMS) in one complete solution. As such, it will be able to simplify the meter-to-cash-to-customer process, link customer and meter data seamlessly, and reduce platform costs. As the system integrator, RCC is responsible for ensuring LVVWD maximizes the use of Oracle Utilities Customer to Meter to meet its organizational goals of delivering superior service and customer data insights, resource conservation and efficiency, as well as improved process automation.

We continually work to implement innovative ways to enhance our customer service capabilities and expand the service provided to our customer base,” said Alisa Mann, LVVWD director of customer care and field services. “Customer-to-Meter integration allows us take a leap forward in providing greater services to our customers.”

“Oracle Utilities Customer to Meter will help LVVWD harvest the value of their AMI investment and enhance the customer experience,” said Paul Marnell, CEO at Red Clay Consulting. “We’re proud to support LVVWD’s initiatives to leverage an industry-leading technology on their journey to becoming more nimble and digital.”

“The relationship between utilities and customers is transforming from a one-way, billable account into a true partnership,” said Creighton Oyler, vice president, Strategy/Alliances and Channels, Oracle Utilities. “By leveraging Oracle Utilities Customer to Meter, utilities such as LVVWD, can modernize to enhance their customer relationships, drive greater business value and meet the demands of the new, customer-centric utility economy.”

About Red Clay Consulting
As utilities navigate digital transformation, they require expert partners committed to their success. Red Clay Consulting leads utility modernization with innovative technology solutions backed by deep consulting expertise and a zero-fail reputation. Red Clay is a Gold level Oracle partner and systems integrator with a sole focus on preparing utilities for a more digitized tomorrow. For more information, visit https://redclay.com/.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates.

Media Contact
Brian Lassiter
Red Clay Consulting, Inc.
www.redclay.com
brian.lassiter@redclay.com

Atlanta, Georgia. Red Clay Consulting was named one of Atlanta’s Healthiest Employers at a May 2nd luncheon and awards ceremony. The Healthiest Employers Awards, sponsored by the Atlanta Business Chronicle, were held on the Rooftop Terrace at Ponce City Market. Companies were recognized for their commitment to the overall wellbeing of their employees and their leadership in creating a healthy workforce. An assessment measuring six wellness categories was completed by companies and used to determine winners.

Susanne Wagner, Managing Director of Operations, stated, “I am proud of Red Clay’s investment in employee wellbeing. Wellness is baked into our culture and the benefits are tangible. We are honored to receive this recognition as validation of our efforts and outcomes.”

Red Clay Wellness approaches employee wellbeing holistically, focusing on physical, social, emotional, and mental wellbeing. Programs are based on employee feedback, and a wellness committee composed of interested employees helps guide initiatives.

According to Laura Gaines, Employee Engagement Specialist, “Red Clay cares deeply about employee wellbeing and uses the wellness program to support employees personal and professional goals and growth.”

ABOUT RED CLAY CONSULTING 
Red Clay, a leading business and technology consultancy for utilities, delivers superlative solutions in the areas of customer experience and billing, meter data management, field services, commercial billing, load profiling and settlement, and security. Red Clay offers advisory and implementation services, as well as robust managed services and training services offerings to position your utility for success every step of the way. Red Clay’s unparalleled experience, expertise, and execution fuel project success. To learn more about Red Clay, visit: redclay.com

LEADING CLOUD TECHNOLOGY AND PROVEN INDUSTRY EXPERTISE PROVIDES WATER UTILITIES THE FOUNDATION FOR IMPROVED SMART CITY AND CUSTOMER SERVICE INITIATIVES

UTILITY MANAGEMENT CONFERENCE

Nashville, Tenn. – March 5, 2019 – Water utilities have the critical responsibility of delivering reliable, safe water for each and every customer. But while many utilities remain laser-focused on delivering on this promise today, they lack an agile meter-to-cash system that will effectively meet changing market demands and customer expectations moving forward. Providing a cost-effective solution to help water utilities meet their transformation goals, Red Clay Consulting and Oracle Utilities announced a comprehensive new business and technology offering.

This innovative solution offers a standardized configuration based on real-world experiences and industry best practices needed to help water and wastewater utilities modernize their customer-facing operations, prepare for Advanced Metering Infrastructure rollouts, and drive greater operational and customer value from metering and cross-organizational data sources.

With this new level of intelligence, water utilities can better understand customer behaviors and offer suggestions to lower consumption and costs; more easily identify possible leaks; provide insights for wider smart city and conservation efforts; help city governments identify unlawful squatting, and more.

The solution is powered by Oracle Utilities Customer Cloud Service (CCS), which combines the industry- leading billing and customer service capabilities of Oracle Utilities’ Customer Care and Billing (CC&B) with advanced analytics and meter data management (MDM) in a single Software as a Service (SaaS) solution. This technology foundation is backed by Red Clay’s full suite of unique managed services geared to drive business transformation, organizational change management, and security; along with proven industry templates and accelerators needed for water utilities to speed modernization efforts.

“Water utilities are at a critical point in their modernization efforts where many utilities are finding that their current systems are expensive to maintain, lack the security protocols to protect customer data, and do not allow for the expansion of customer self-service initiatives,” said Maria DeChellis, director of marketing and industry strategy at Red Clay. “Red Clay and Oracle bring decades of dedicated experience in utilities to the table, ensuring each client has a holistic plan for business transformation that can make their vision a reality today.” Red Clay is a Gold level member of Oracle PartnerNetwork (OPN).

The offering also includes Oracle Utilities Digital Self Service, enabling utilities to offer customers real-time account insights and self-service capabilities that can reduce complexity throughout the billing process, increase data accuracy, and reduce the cost to serve through real-time automation. Extending this modern customer service to the field, the inclusion of Oracle Field Service Cloud allows utilities to leverage their ever- increasing amounts of data to solve business challenges faster. For example, they will be able to get crews out quickly in the case of a water leak. Built on the Oracle Cloud, these solutions offer automated patching, upgrades, and security features – freeing up valuable utility resources.

“Water utilities are currently at a crossroad, facing aging infrastructure, regulatory mandates, and increasing customer expectations,” said Creighton Oyler, vice president of alliances at Oracle Utilities. “The rise of smart water meters will create great opportunity but also adds complexity for the industry. By combining the technology and industry expertise of Oracle and Red Clay, we are giving water utilities powerful solutions to tackle these industry changes while creating efficient and more customer-focused operations.”

MORE INFORMATION

ABOUT RED CLAY CONSULTING
Red Clay, a leading business and technology consultancy for utilities, delivers superlative solutions in the areas of customer experience and billing, meter data management, field services, commercial billing, load profiling and settlement, and security. Red Clay offers advisory and implementation services, as well as robust managed services and training services offerings to position your utility for success every step of the way. Red Clay’s unparalleled experience, expertise, and execution fuel project success. To learn more about Red Clay, visit: redclay.com

ABOUT ORACLE
The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly-Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at oracle.com.

TRADEMARKS
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

This Latest Solution Will Foster Improved Cybersecurity Operations within Utilities

 

Atlanta, GA – February 5th, 2019 – Red Clay Consulting, a leading provider of business and technology solutions to the utilities industry, has completed the acquisition of Threat Hunting startup C3 Security as part of its continuing effort to expand the new SecureGrid business unit.

Widely used in other industries, automated Threat Hunting is virtually nonexistent in the utilities sector. “Red Clay specializes in converting unwieldy data streams into valuable information. Traditionally this has been to measure usage and help transform utility business operations,” says Red Clay Consulting co-founder and SecureGrid chief executive Michael Cocroft, “With automated threat hunting we can use this same skill set to expose threats and raise alerts. It’s a natural fit.”

“Threat hunting has been a highly manual process.  Historically, it required extensive hours by a security analyst to sift through various data sources to create hypotheses about potential threats.  This activity was largely based on the individual’s own knowledge and familiarity with the network,” says Michael Pearson, co-founder of SecureWorks and Chief Information Security Officer of SecureGrid, “With the incorporation of C3 technology on our SecureGrid platform we can cut the time and resources required to rapidly identify real threats and respond in an effective and timely manner.”

Christopher Corcoran, founder of C3 Security now Director of Threat Analysis with SecureGrid says, “I’m excited to join a team that understands how our technology can be fully deployed to protect critical infrastructure. Our Threat Hunting technology combined with Red Clay’s SecureGrid platform doesn’t generate more noise to compound alert fatigue; on the contrary, the technology was built to work agnostically with all data and amplify the value of preexisting solutions.  Our goal has always been to enable efficient analytics and response by providing the big picture and tells the story of what happened, where, and how to best remediate and protect against similar attacks from happening again and we are thrilled to be able to offer this to the utilities sector.”

According to Gunter Ollmann, founder of Ablative Security LLC, C3 Advisor and Chief Security Officer for Microsoft’s Cloud and AI Security division, “The marrying of C3’s innovative threat hunting and automated orchestration platform with Red Clay’s deep understanding of Utility-specific threats and business consultancy experience is the kind of force multiplier needed to shepherd and support Utility customers who have embarked on their digital transformation journey.”

As previously announced, SecureGrid represents Red Clay’s entry into the cybersecurity sector, and like the firm’s core business of solutions for the utility industry, leverages Red Clay’s extensive experience with advanced metering infrastructure (AMI) and the resulting meter data. This experience, paired with proven cybersecurity leadership and proprietary technology, provides the foundation for a unique cybersecurity solution.

 

About Red Clay Consulting
Red Clay, a leading technology consultancy for utilities, delivers superlative solutions in the areas of customer experience and billing, meter data management, field services, commercial billing, load profiling and settlement, and security. Red Clay offers advisory and implementation services, as well as robust managed services and training services offerings to position your utility for success every step of the way. Red Clay’s unparalleled experience, expertise, and execution fuel project success. To learn more about Red Clay, visit: http://www.redclay.com.

Media Contact
Brian Lassiter
Red Clay Consulting, Inc.
www.redclay.com
brian.lassiter@redclay.com

 

This Latest Solution Will Foster Improved Cybersecurity Operations within Utilities

Atlanta, GA – January 9, 2019 – Red Clay Consulting, a leading provider of services to the utility industry, has expanded its offerings with the development of SecureGrid Cybersecurity Services. SecureGrid represents Red Clay’s entry into the cybersecurity sector, and like the firm’s core business, focuses on and leverages Red Clay’s extensive experience with advanced metering infrastructure (AMI) and utilities. This experience, paired with proven cybersecurity leadership and proprietary technology, provided the foundation for a unique cybersecurity solution.

Red Clay Consulting co-founder and SecureGrid chief executive Michael Cocroft says, “our goal was to create an entirely new cybersecurity offering, not just rebrand what the rest of the industry is doing and call it ‘utility-focused.’ We have a unique vantage point, and we put it to effective use. We were able to involve some of our current clients to fine tune the offering. It is truly a tailored, comprehensive solution.”

SecureGrid is comprised of three primary areas to secure the entire meter-to-cash lifecycle: Assess and Identify, Validate and Test, and Manage and Pursue.

Assess and Identify uses risk assessments, gap analysis and road map development to give utilities a complete view of what they currently have in place. “With the speed at which this industry operates, it can be difficult to step back and take stock of what tools are in place and gauge their efficacy. Calculating return on investment is not an easy task in cybersecurity, so many businesses don’t even try.” says Michael Pearson, co-founder of SecureWorks and Chief Information Security Officer of SecureGrid. “But simply being able to say there were no incidents for a period of time does not validate your spend, nor does it guarantee you are protected from future attacks.”

“Understanding your organization’s true cybersecurity risk exposure and getting to grips with the relevance of each different vulnerability to your business are mandatory first steps to being able to allocate resources correctly and with maximum mitigating effect.” In the Validate and Test component of SecureGrid, Threat Modeling offers the ability to test networks and simulate attacks on a virtual model rather than risk actually disrupting critical network systems during testing. This is particularly useful within utilities and represents a breakthrough in the ability to secure and test without any risk of service disruption.

Paired with Threat Modeling are a group of experienced penetration testers schooled in the Red Team Penetration testing methodology and industry experts to perform true vulnerability analysis.  “Our combination of seasoned professionals and superior technology allows us to produce actionable results,” says Pearson.

Threat hunting, while widely used, requires expensive data storage as well as dedicated time from resources that are already stretched thin. “And in the current labor market, these resources are expensive at best, and unavailable in some markets,” says Pearson. In SecureGrid’s Manage and Pursue component, “our approach allows us to utilize more cost-effective storage and the capability of our toolset means fewer man hours to identify and analyze an attack.”

SecureGrid offers a 24/7 alert model that can serve as a cybersecurity first line, allowing utilities professionals to focus only on alerts that matter and relieving the stress of trying to spread security resources too thinly.

About Red Clay Consulting
Red Clay, a leading technology consultancy for utilities, delivers superlative solutions in the areas of customer experience and billing, meter data management, field services, commercial billing, load profiling and settlement, and security. Red Clay offers advisory and implementation services, as well as robust managed services and training services offerings to position your utility for success every step of the way. Red Clay’s unparalleled experience, expertise, and execution fuel project success. To learn more about Red Clay, visit: http://www.redclay.com.

 

Contact Info

Red Clay Consulting
Maria DeChellis
Director of Marketing & Industry Strategy
+1.678.445.3770 x 245
dechellis@redclay.com

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Athens, GA – November 1, 2018 – Red Clay Consulting is excited to announce four students in University of Georgia’s College of Engineering have received a Red Clay Leadership Scholarship. The students were honored at a luncheon held on October 18 at the State Botanical Garden of Georgia in Athens.

The Red Clay Leadership Scholarship is a one-year scholarship. Recipients were selected based on academic performance and demonstrated leadership potential. This year’s recipients are all Georgia residents.

According to Red Clay’s founding partner Michael Cocroft, “The UGA engineering graduates Red Clay has hired over the past three years were well prepared for today’s competitive and fast-paced work environment. The Red Clay Leadership Scholarship was created to support the impressive education and opportunities UGA’s College of Engineering is providing to bright and promising students.”

Donald J. Leo, Dean of the UGA College of Engineering stated, “The Red Clay Scholarship will make a lasting impact on the lives of our students and demonstrates Red Clay’s strong commitment to the educational mission of the University of Georgia.  We are very grateful for their generous support.”

Red Clay has also been a Strategic Partner in UGA’s College of Engineering Corporate Partnership Program since 2017. This program leverages corporations to provide advice, access to equipment, and financial support to students.

About Red Clay Consulting
Red Clay, a leading technology consultancy for utilities, delivers superlative solutions in the areas of customer experience and billing, meter data management, field services, commercial billing, load profiling and settlement, and security. Red Clay offers advisory and implementation services, as well as robust managed services and training services offerings to position your utility for success every step of the way. Red Clay’s unparalleled experience, expertise, and execution fuel project success. To learn more about Red Clay, visit: www.redclay.com.

 

Media Contact
Brian Lassiter
Red Clay Consulting, Inc.
www.redclay.com
brian.lassiter@redclay.com

Atlanta, GA – October 3, 2018 – Red Clay Consulting announced today the hiring of John Zenyuh to direct its Project Management Office (PMO.)  Zenyuh’s proven track record in program delivery, business process optimization and strategic planning is the result of over 20 years of successful projects in technology and utilities. As Director of Delivery Operations, Zenyuh will be responsible for unifying and standardizing project methods and facilitating effective transfer of knowledge across the organization.

“As Red Clay has grown dramatically over the last several years through new projects and new service lines, it is important for us to continue to provide the same high standards of excellence in delivery for which we are known,” said Leeanna Gonzalez, Managing Director of Professional Services. “John drives process improvement through a combination of customer focus and technical savvy. His extensive background in the governance of complex utility software implementation projects made him the natural choice to lead our Project Management Office.”

Zenyuh previously served as Vice President of North American Product Management at Itineris, where he led strategy and executed organizational enhancements to align product delivery with active project requirements and timelines. A United States Air Force veteran, he has also served in senior roles at consulting firms including Ernst & Young and Five Point Partners, leading operations governance and resource management and acting as Lead Technical Liaison for utility billing and metering solutions.

About Red Clay Consulting
Red Clay, a leading technology consultancy for utilities, delivers superlative solutions in the areas of customer experience and billing, meter data management, field services, commercial billing, load profiling and settlement, and security. Red Clay offers advisory and implementation services, as well as robust managed services and training services offerings to position your utility for success every step of the way. Red Clay’s unparalleled experience, expertise, and execution fuel project success. To learn more about Red Clay, visit: http://www.redclay.com.

 

Media Contact
Brian Lassiter
Red Clay Consulting, Inc.
www.redclay.com
brian.lassiter@redclay.com