Las Vegas Valley Water District Selects Red Clay Consulting for Oracle Utilities Upgrade

Contact: Brian Thompson | +1.678.445.3770 x 235 | brian.thompson@redclay.com

Customer information and meter data management system will support superior service, resource conservation and process automation

ATLANTA, GA – April 2, 2020 – Red Clay Consulting (RCC), an implementer and system integrator that helps utilities modernize through technology solutions, and a Gold level member of Oracle PartnerNetwork (OPN), announced that Las Vegas Valley Water District (LVVWD) has chosen RCC to lead the upgrade to Oracle Utilities Customer to Meter. LVVWD is a not-for-profit utility that provides reliable, high-quality water service to 1.5 million people within the Las Vegas metropolitan area and surrounding areas. 

LVVWD’s upgrade to the latest Oracle Utilities Customer to Meter will equip it with an industry-leading customer information system (CIS) and meter data management system (MDMS) in one complete solution. As such, it will be able to simplify the meter-to-cash-to-customer process, link customer and meter data seamlessly, and reduce platform costs. As the system integrator, RCC is responsible for ensuring LVVWD maximizes the use of Oracle Utilities Customer to Meter to meet its organizational goals of delivering superior service and customer data insights, resource conservation and efficiency, as well as improved process automation.

“We continually work to implement innovative ways to enhance our customer service capabilities and expand the service provided to our customer base,” said Alisa Mann, LVVWD director of customer care and field services. “Customer-to-Meter integration allows us take a leap forward in providing greater services to our customers.”

“Oracle Utilities Customer to Meter will help LVVWD harvest the value of their AMI investment and enhance the customer experience,” said Paul Marnell, CEO at Red Clay Consulting. “We’re proud to support LVVWD’s initiatives to leverage an industry-leading technology on their journey to becoming more nimble and digital.”

“The relationship between utilities and customers is transforming from a one-way, billable account into a true partnership,” said Creighton Oyler, vice president, Strategy/Alliances and Channels, Oracle Utilities. “By leveraging Oracle Utilities Customer to Meter, utilities such as LVVWD, can modernize to enhance their customer relationships, drive greater business value and meet the demands of the new, customer-centric utility economy.”

About Red Clay Consulting
As utilities navigate digital transformation, they require expert partners committed to their success. Red Clay Consulting leads utility modernization with innovative technology solutions backed by deep consulting expertise and a zero-fail reputation. Red Clay is a Gold level Oracle partner and systems integrator with a sole focus on preparing utilities for a more digitized tomorrow. For more information, visit https://redclay.com/.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates.

Media Contact: Brian Thompson | +1.678.445.3770 x 235 | brian.thompson@redclay.com

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Red Clay Consulting Announces New Project with the City of Edmond, Oklahoma

Edmond, Oklahoma Partners with Red Clay to Launch AMI Program

Edmond Oklahoma logo

 

Edmond, Oklahoma – May 1, 2018  – Red Clay Consulting announced today that it will provide program management and advisory services to the City of Edmond, Oklahoma to assist in the planning and evaluation of Advanced Metering Infrastructure (AMI) systems and Meter Data Management (MDM) systems for the City’s water and electric service customers. Red Clay will work with the City to ensure a thorough evaluation of AMI systems that could best meet the needs of the City and its residents. The goal of the City’s AMI efforts is to evaluate options that would enhance superior customer service and experience for its residents while continuing to supply safe and reliable utility service.

“We look forward to partnering with Red Clay Consulting on this project to ensure that we are best prepared in terms of expectations and organizational impact prior to embarking on such a major undertaking. Our goal is to give our residents more useful data at their fingertips which will allow them to be proactive in managing their bills,” said Glenn Fisher, Utility Director. “We chose Red Clay based on its extensive experience and solid guidance, giving us a realistic view about our future state. We want to enhance the services we provide to our residents to continue to exemplify our motto of being ‘A Great Place to Grow.’ ”

“Working with such a great city about to undergo a major business and operational transformation gives us pride in having been selected to manage the AMI evaluation. We realize the importance of having residents be proactive in managing their usage and bills and are excited to be a part of this change,” said Maria DeChellis, Executive Director at Red Clay.

The city of Edmond, Oklahoma is home to approximately 95,000 residents within the corporate city limits. The project kicked off in April.

About Red Clay Consulting
Red Clay, a leading technology consultancy for utilities, delivers superlative solutions in the areas of metering and meter data management, customer experience and billing, field services, commercial billing, load profiling and settlement, and security. Red Clay offers advisory and implementation services, as well as robust managed services and training services offerings to position your utility for success every step of the way. Red Clay’s unparalleled experience, expertise, and execution fuel project success. To learn more about Red Clay, visit: www.redclay.com.

About City of Edmond, Oklahoma
Known as the ‘Crown Jewel’ of Oklahoma, the City of Edmond, Oklahoma is a municipally-owned utility that provides electric and water services to approximately 95,000 residents.

 

Contact Info

Red Clay Consulting
Maria DeChellis
Executive Director, Business Transformation
+1.803.800.9919
dechellis@redclay.com

 

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Red Clay Consulting Announces New Colombia Branch and New Project with EPSA, a CELSIA Company

EPSA, a CELSIA Company, Undergoing Digital Transformation Including Implementation of Oracle Utilities’ new Customer Information System on Cloud

CELSIA logo

Cali, Colombia – April 26, 2018 – Red Clay Consulting, a Gold level member of Oracle PartnerNetwork (OPN), announced today its participation, through a partnership, in the modernization of the utility’s commercial management system of EPSA, a CELSIA company. Red Clay, as technological ally, will be responsible for a full-scale Customer Information System implementation, taking advantage of cloud technology.

Following a commercial bid process, Red Clay was brought on as part of a consortium of vendors to help EPSA realize its vision for a digital transformation that will facilitate growth. Roberto Ocampo, Project Director at EPSA, commented on the new partnership with Red Clay: “We are committed to employing cutting-edge technologies to best serve our customers. The cloud technology involved in this project is at the forefront of modernizing utility operations. Red Clay’s vast experience in the utilities industry, along with the parallels between how Red Clay and EPSA operate, made them a natural choice for us.”

With the recent opening of a new branch in Cali, Colombia, Red Clay is poised to expand its presence in a new geographic area. According to Red Clay CEO Paul Marnell, “Red Clay has long been interested in expanding its footprint to other geographies. We felt this was the right time to bring our services and expertise to South America due to several factors, including the types of projects available and opportunities to implement cloud technology in the South American market.”

“Utilities around the world are working to quickly evolve and innovate to keep pace with changing demands, and cloud technologies are well suited to assist by reducing IT cost and risk, and providing capabilities that scale and flex as business needs change,” says Matthew Gleeson, Vice President, Global Alliances & Channels, Oracle Utilities.  “Oracle Utilities is innovating across all of our solutions, so that utilities can innovate, and we are pleased to be working with Red Clay Consulting as it implements our solutions in an IaaS/PaaS infrastructure at EPSA.”

About Red Clay Consulting

Red Clay is an Atlanta-based leading consultancy for utilities, delivering technical and business solutions on Customer Information Systems, Customer Experience, Meter Data Management Systems, Mobile Field applications, Lodestar, and Load Profiling & Settlement. With over fifteen years of industry experience, Red Clay can find the right solution for you from implementing your new systems to managing them long term.  Our team of experts deliver successful projects every time.  Learn more about us at www.redclay.com.

About CELSIA

CELSIA is the energy company of the Argos group with an innovative portfolio of energy for cities, businesses and homes. It has presence in Colombia, Panama and Costa Rica and a generating capacity of 2.399 MW from 28 Central hydroelectric, thermal, photovoltaic, wind and solar that generates around 7.750 GWh per year. It has 86 substations, 20.246 km of distribution network and 274 km of transmission network through EPSA, which serves more than 600,000 customers in the Colombian Southwest. 1,550 collaborators live the CELSIA culture of innovation and service, making a reality the principles of sustainability in all phases of the business.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.

Oracle and Java are registered trademarks of Oracle and / or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Red Clay Consulting
Natalia Agrela
Director of Business Development
+1.678.445.3770 x200
agrela@redclay.com

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Red Clay Consulting Successfully Upgrades Knoxville Utilities Board (KUB) Large C&I Billing System

kub_logo

(#1) Knoxville, TN – January 9, 2017 – Atlanta-based Red Clay Consulting announced today that it has successfully completed the upgrade of Knoxville Utilities Board (KUB) large C&I billing system.

Following a competitive bid process, KUB selected Red Clay Consulting to upgrade their billing system – from Oracle Utilities Billing Expert v4.0 to Oracle Utilities Billing Component v1.6. Red Clay upgraded KUB’s C&I billing solution to the latest version of Oracle Utilities Billing Component. This upgrade was completed within KUB’s timeline and budget and has empowered KUB to provide uninterrupted billing services to its clients, while benefiting from the upgrade’s new functions and features.

Chad Bellis, Project Sponsor at KUB, commented on the upgrade and partnership with Red Clay: “We decided to upgrade our billing system to further enhance its reliability. We chose Red Clay for its experience with Lodestar and Oracle Utilities products and with implementing similar projects. We are extremely satisfied with the results of this project.”

According to Karan Singh, Managing Director at Red Clay Consulting, “From upgrades to full implementations, Red Clay has significant experience implementing Lodestar and Oracle Utilities Billing Component solutions. Red Clay has an impressive delivery record that we have built up in more than ten years of implementing these products. KUB was an outstanding partner, and I’m thrilled that we could once again deliver a successful project on time and under budget.”

For more information, please visit https://redclay.com/.

About Red Clay Consulting

Red Clay, a leading consultancy for utilities, delivers seamless integrations of leading software systems. Industry experience, technical expertise and an unyielding commitment to client success combine to deliver turnkey solutions that maximize value. As a Gold Level member of the Oracle Partner Network (OPN), Red Clay Consulting is the preferred choice for software integration and managed services among utilities. Their unparalleled experience, expertise and execution fuels project success. To learn more about Red Clay, visit: https://redclay.com/.

About Knoxville Utilities Board (KUB)

KUB provides electric, natural gas, water, and wastewater services to more than 445,000 customers in Knox County, Tennessee, and surrounding counties. We exist to serve our customers by providing utility services that are safe, reliable, and affordable; however, our mission is about more than pipes and wires. It’s about meeting the needs of our customers and being good stewards of the environment, community resources, and ratepayers’ dollars. We look forward to continuing to help our community grow in the years to come.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates.

Contact Info

Red Clay Consulting
Natalia Agrela
Director of Business Development
+1.678.445.3770 x200
agrela@redclay.com

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